Guest Directory

Welcome to The Best Western Ramkota Hotel

On behalf of the city of Aberdeen, the Ramkota Hotel would like to welcome you to our property and community. We hope that your stay in Aberdeen is a comfortable and enjoyable one.

For your information and convenience, we've prepared an information guide on our hotel and the Aberdeen area. If we can be of further assistance just let us know.

If there is anything our staff can do to be more accommodating for you, please call the front desk by Dialing 0 on your room phone or 605-229-4040 on your mobile phone. Enjoy your stay!

Check In & Check Out Times

Guests can check-in after 3pm. Please check-out by 11am. If you need a later checkout time, please contact the Front Desk.

Front Desk: For your convenience our Front Desk is staffed 24 hours a day. Should you need anything, please dial 0.

Dining: Minerva's Restaurant - Open from 11:00 a.m. to 9:00 p.m. Monday through Thursday and 11:00 a.m. to 10:00 p.m. Friday and Saturday. Closed on Sunday. View Menu

Fitness Center: open from 6:00 a.m. to 10:00 p.m. | treadmill, recumbent bike, elliptical trainer, and free weights.

Complimentary Continental Breakfast: choice of breads, cereal, fruit, eggs, hot breakfast meat, other hot items, yogurt, juice, and coffee. Open 6:00 a.m. to 9:00 a.m. daily.

Safety Deposit Boxes: We provide safety deposit boxes free of charge.

Pool: Heated indoor pool with water playland for kids. No lifeguard on duty. Children under 13 can not be left alone without adult supervision. No glass, food, or beverages permitted in the pool area.

Airport Courtesy Shuttle: Available from 6:00 a.m. to 2:30 p.m., Monday through Friday.

Pets: Small, well-behaved pets are allowed in kennels and carriers. $20/day - $100 max. Pets are not to be left alone or unattended in room.

Room Service: Available from 11:00am to 9:00pm, Monday through Friday.

Soft Drink and Ice Machines: Located by rooms 102, 137, 185, and 237.

ATM Cash Machine: Located in the hotel Lobby.

Dry Cleaning and Laundry: Pantorium Cleaners. Monday through Friday. In by 8:30am, back by 5:30 pm. No weekend service is available.

Fax And Copy Service: 24-Hour fax and copy service is available at the front desk.

Television: HD flat screen with interactive TV guide and television line-up in each guest room.

Aberdeen Aquatic Center: The Aberdeen Aquatic Center is located at the intersection of 10th Avenue SE and Dakota Street. The aquatic center opens in May and features fun for the entire family. It has three waterslides, a leisure pool with zero depth entry, a lazy river to float along leisurely, a large lap pool with one and three meter diving boards, and a drop slide.

Dacotah Prairie Museum: The Dacotah Prairie Museum is located in downtown Aberdeen at 21 South Main Street and is open Tuesday Through Friday from 9:00am to 5:00pm, Saturday and Sunday 1:00pm to 4:00pm. The Museum is housed in a historic bank building built in 1888-89. Many original features, such as ornate vault doors are still visible. The museum houses both long term and temporary local and regional history exhibits, and active art gallery with six to eight shows per year and the Hatterscheidt Wildlife Gallery.

Mina and Richmond Lakes: Both close to Aberdeen and inviting to anglers. These lakes provide the setting for activities such as: picnicking, boating, swimming, hiking, camping, cross-country skiing, and snowmobiling in the winter.

Sand Lake Refuge: Only a half hour from Aberdeen, Sand Lake Refuge encompasses 17 miles of the James River.

Storybook Land of Wylie Park: Storybook Land is an enchanted land of make-believe and fun. Families will experience a world of imaginations, capturing all the myth and magic of your favorite nursery rhymes from Humpty Dumpty to Hickory Dickory Dock. Storybook Land is open daily from 10:00am to 9:00pm from April 15 to October 15 (weather permitting).

Please Contact The Front Desk To...

  • Request a rollaway bed or crib
  • Request housekeeping or wakeup services
  • Request toiletries
  • Find out shuttle information
  • Learn hours for our pool and dining services

Please dial 0 on your room phone or call us on your cell phone.

Double Queen Room

High Speed Internet

24/7 tech support is available free of charge, please call 888-897-1922. There is complimentary wireless high-speed internet* throughout the building. We provide complimentary computers and a printer with internet access located in the hotel lobby. Wireless high-speed internet is available in all guest rooms. For questions regarding internet access, please dial 0 to reach the front desk.

Lobby with front desk in background

Swimming Pool & Waterpark

Hours** are 8:00am to 10:00pm, Sunday through Thursday and 8:00am to 11:00pm, Friday and Saturday. No lifeguard is on duty. Children under 13 cannot be left alone without adult supervision. No food, glass, or beverages permitted in the pool area.

Water Playland

Airport Transportation

We provide complimentary shuttle service to and from the Aberdeen airport. Please contact the front desk by dialing 0 on your guest room phone for more information about this service.

Municipal Airport: 605-626-7020

Delta Airlines: 1-800-221-1212


Carbon monoxide is a colorless, odorless. poisonous gas, and exposure can be fatal. Your room is equipped with a carbon monoxide detector

Symptoms1 of carbon monoxide exposure may include:

  • Headache
  • Fatigue
  • Weakness
  • Nausea
  • Shortness of breath
  • Confusion
  • Vomiting
  • Blurred Vision
  • Dizziness
  • Loss of muscle coordination
  • Collapse
  • Loss of consciousness

What to do if a carbon monoxide alarm is sounding or if you experience any symptoms of carbon monoxide exposure:

  • Never ignore a carbon monoxide alarm that is sounding.
  • Immediately move outside to fresh air.
  • Advise the hotel front desk.
  • Call 911, emergency services, or the fire department.
  • Do a head count to check that all people in your party are accounted for.
  • Do not re-enter the premises until the emergency service responders have given you permission.2

1 Source of symptom list: Consumer Product Safety Commission & Mayo Clinic.

2 Source of recommended responses to sounding alarm or symptoms: Consumer Product Safety Commission.

The safety and security of you and your personal property are of the utmost concern to us. We urge you to take advantage of the following suggestions:

For Your Safety

  • Lock and dead bolt your front door. If a fire is detected by you, go to nearest alarm box and pull fire alarm and please exit calmly.


  • Establish a “meeting area” outside the hotel with your group in case of an emergency.
  • Check into a hotel or enter a meeting room, locate and count the doors between your room and the closest exit. • Put your room key in the same place whenever you return to your room.
  • Check windows and vents in your room to see how they work.
  • If there’s a fire, feel the door with the palm of your hand before opening it.
  • Head for the nearest exit if the hall is passable. • Stay close to the floor if the smoke is heavy. • Remain in your room if the exit path is blocked. • Bail water on hot doors and walls.
  • Find the switch on your air conditioner and learn to shut it off in the event of a fire.
  • Stuff wet towels and sheets in cracks around doors. • Tie a wet towel around your nose and mouth.


  • Don’t open your door if it’s very hot.
  • Don’t break a window if you can open it instead. • Don’t leave your door open as you exit.
  • Don’t try to run through heavy smoke.

Double Locks

  • For additional security, while in your room, utilize the deadbolt lock on your door upon entering.
  • The deadbolt will prevent the door being open by a regular room key.
  • When leaving your room, assure that your door is closed tightly.


  • Do not admit persons to your room without first making identification.
  • A “one way viewer” is provided in your door for your convenience.
  • If there is any doubt about the person’s true identity, please contact the Front Desk.

Room Entrance with Electronic Card Lock

  • As advised when you check in, your door entrance is equipped with a keyless security system for your room.
  • The access authorization is recoded with each new guest. When you check-out the access authorization is deleted.


  • A Tornado Watch is when conditions are right for a possible tornado to form.
  • A Tornado Warning is when a tornado has been spotted in the area.
  • Sirens will sound to indicate that all persons should take cover.
  • Please move to the office for further instructions.

You are in Brown County.

Hotel Conference Center Info Hotel Map

*By using our Internet services, you hereby expressly acknowledge and agree that there are significant security, privacy and confidentiality risks inherent in accessing or transmitting information through the Internet, whether the connection is facilitated through wired or wireless technology. Security issues include, without limitation, interception of transmissions, loss of data, and the introduction of viruses and other programs that can corrupt or damage your computer. Accordingly you agree that neither Best Western® Hotel nor Best Western® International are liable for any interception of transmissions, computer worms, viruses, loss of data, file corruption, hacking or damage to your computer or others that result from transmission or download of information or materials through the internet service provided.

** (Water park slide hours are subject to change, please check with Front Desk). Please do not bring your room towels in pool areas. NO LIFEGUARD ON DUTY! NO DIVING!!